DEDICATED SOLUTIONS
Product Performance Optimisation
Product Innovation requires perspective – free from bias – with open and honest communication. That’s why we created our Product Performance Optimisation (PPO) package. Our expert-guided process is an honest and objective review of where you are. It builds the foundation for planning and executing your next steps.
Duration
4-6 Weeks
Cost
From £8,000
Customer
Optimised experiences to serve customers better.
Product
Purposeful innovation, solving the right problems.
Arena
Market context, trends and opportunities.
What do you get?
User-centric research methods that deliver valuable customer insights.
01 - User Research
Revealing the unknown unknowns.
02 - Empathy Mapping
Clarifying the pains and gains.
03 - User Personas
Defining needs, wants and frustrations.
Whats the result?
Knowing your user is the difference between a good product and a market leader.
Contextualise your product or service from the customer’s perspective. These exercises collect user data, boil it down and create visual and actionable insights. It identifies the problems you solve best – and the pain points you’ve overlooked. We help you double down on what makes you stand out and find opportunities in unknown frustrations.
What do you get?
Find the pulse on your product’s core vitals.
01 - Data Benchmarks
Capture key UX metrics (SUS & NPS)
02 - UX Audit
Evaluate your experience.
03 - Tech Audit
Review technical performance.
Whats the result?
Knowing your product experience inside out is extremely beneficial. It paves the way for optimising your performance, by highlighting usability flaws and technical weaknesses. Beyond that, performance insights can drive product innovation and strategy, a massively overlooked advantage that 50% of companies fail to act on (UserZoom, 2022).
What do you get?
Market intelligence to support strategic decision making.
01 - Competitor Analysis
Understand your competitors’ strategies.
02 - Market Research
Explore your market environment.
03 - Future Trends
Innovate within the market.
Whats the result?
Commercial-Savvy is a sure-fire way to make sure your product thrives in the market. With our strategic insights, you can guide your product roadmap to keep up with rapidly evolving user needs. Share insights with your product marketing team to make sure you go to market with the tools you need to convince your customers that you are the right choice.
